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Reception and Student Services Officer

Gippsland Grammar provides an outstanding contemporary, holistic education where our community has a shared understanding of what we learn, how we learn and who we teach. Our School culture is centred around our core values of Compassion, Leadership, Excellence, Responsibility and Respect and develops people of character who act with integrity and wisdom.We are seeking a warm, organised, and proactive Receptionist and Student Services Officer to join our Junior School administration team. This role is central to ensuring smooth daily operations and providing exceptional support to students, families, and staff. You’ll be the welcoming face of our campus and a key contributor to student wellbeing and administrative efficiency.This is a part-time position working 3 days per week 8:30am to 4:30pm.Key Responsibilities Reception DutiesGreet and assist families, students, and visitors with professionalism and care.Manage incoming calls, emails, and messages with accuracy and timeliness.Handle mail distribution and general communication tasks.Act as the first point of contact for all enquiries.Perform banking duties, including receipting payments and tuck shop monies.Maintain petty cash and process reimbursements.Student ServicesOversee daily student attendance and absentee management.Coordinate campus bus procedures and daily rolls.Administer First Aid and manage the student sickbay, including medical plans (Anaphylaxis, Asthma).Maintain accurate student records and medical alerts.Order and manage stationery supplies for students and staff.Assist with administrative tasks related to excursions, camps, and enrolments.Support teaching staff with general admin needs.Organise and manage lost property.Carry out other duties as directed by the Head of Campus.RequirementsPrevious experience in a school or customer-facing administrative role is highly desirable.Strong interpersonal and communication skills.High attention to detail and ability to multitask.Proficiency in Microsoft Office and general office systems.A caring and student-focused approach.First Aid certification (or willingness to obtain).Ability to handle confidential information with discretion.Why Join Gippsland Grammar?A supportive and inclusive school community.Opportunities for professional growth and development.Additional leave entitlements.Generous school fee discount.Beautiful regional setting with strong community ties.Gippsland Grammar is a child safe environment.  Every child has a right to be safe, and at the School, we take a zero-tolerance approach to any behaviours that jeopardise student safety (including child abuse and reportable conduct).  As such, preferred applicants will be subject to child protection screening, background and reference checks, verification of identity checks and must adhere to the School’s child safe practices, as outlined in the Student Protection Program policies on the School’s website.For more detail on the requirements, duties and responsibilities of this role, view the Position Description on our careers page http://careers.gippslandgs.vic.edu.au.To find out more about our school, beautiful campuses, and facilities, please see the video l below.Gippsland Grammar | ELC to VCEApplications close on Sunday 23 November and may considered as received; therefore, early lodgement is recommended.Position Description - Reception and Student Services Officer AUD Australia - VIC Bairnsdale & Gippsland Sale 3850

Reception and Student Services Officer

  • Part-Time Ongoing Position
  • Supportive & Highly Professional Team Environment
  • January 2026 Commencement

Gippsland Grammar provides an outstanding contemporary, holistic education where our community has a shared understanding of what we learn, how we learn and who we teach. Our School culture is centred around our core values of Compassion, Leadership, Excellence, Responsibility and Respect and develops people of character who act with integrity and wisdom.

We are seeking a warm, organised, and proactive Receptionist and Student Services Officer to join our Junior School administration team. This role is central to ensuring smooth daily operations and providing exceptional support to students, families, and staff. You’ll be the welcoming face of our campus and a key contributor to student wellbeing and administrative efficiency.

This is a part-time position working 3 days per week 8:30am to 4:30pm.

Key Responsibilities Reception Duties

  • Greet and assist families, students, and visitors with professionalism and care.
  • Manage incoming calls, emails, and messages with accuracy and timeliness.
  • Handle mail distribution and general communication tasks.
  • Act as the first point of contact for all enquiries.
  • Perform banking duties, including receipting payments and tuck shop monies.
  • Maintain petty cash and process reimbursements.

Student Services

  • Oversee daily student attendance and absentee management.
  • Coordinate campus bus procedures and daily rolls.
  • Administer First Aid and manage the student sickbay, including medical plans (Anaphylaxis, Asthma).
  • Maintain accurate student records and medical alerts.
  • Order and manage stationery supplies for students and staff.
  • Assist with administrative tasks related to excursions, camps, and enrolments.
  • Support teaching staff with general admin needs.
  • Organise and manage lost property.
  • Carry out other duties as directed by the Head of Campus.

Requirements

  • Previous experience in a school or customer-facing administrative role is highly desirable.
  • Strong interpersonal and communication skills.
  • High attention to detail and ability to multitask.
  • Proficiency in Microsoft Office and general office systems.
  • A caring and student-focused approach.
  • First Aid certification (or willingness to obtain).
  • Ability to handle confidential information with discretion.

Why Join Gippsland Grammar?

  • A supportive and inclusive school community.
  • Opportunities for professional growth and development.
  • Additional leave entitlements.
  • Generous school fee discount.
  • Beautiful regional setting with strong community ties.

Gippsland Grammar is a child safe environment.  Every child has a right to be safe, and at the School, we take a zero-tolerance approach to any behaviours that jeopardise student safety (including child abuse and reportable conduct).  As such, preferred applicants will be subject to child protection screening, background and reference checks, verification of identity checks and must adhere to the School’s child safe practices, as outlined in the Student Protection Program policies on the School’s website.

For more detail on the requirements, duties and responsibilities of this role, view the Position Description on our careers page http://careers.gippslandgs.vic.edu.au.

To find out more about our school, beautiful campuses, and facilities, please see the video l below.

Gippsland Grammar | ELC to VCE

Applications close on Sunday 23 November and may considered as received; therefore, early lodgement is recommended.

Applications must include:

  1. A one page Cover Letter that states why you are applying for the position and how you are suited to the role and our School.
  2. A current resume or Curriculum Vitae outlining your personal and contact details, qualifications, relevant work history (including dates/period of employment and summary of duties and responsibilities), education and professional memberships (maximum three pages).
  3. Name and contact details for three work related referees including a current line manager (referee checks will only be conducted for successful candidates)

Only persons with unlimited rights to work in Australia need apply.

To apply online, please click on the green APPLY link on our careers page. Alternatively, for a confidential discussion, please contact Human Resources on 03 5143 6388.